Understanding customers is a highly sought-after goal in today’s customer-centric society, which is why businesses increasingly rely on NPS (Net
Category: Net Promoter Score (NPS)
Learn how the Net Promoter Score (NPS) measures customer satisfaction and loyalty. Understand how to collect, analyze, and act on NPS data to improve retention and business growth.
In today’s fiercely competitive market, understanding and measuring customer satisfaction isn’t just beneficial; it’s a critical determinant of a company’s